Technical support1-800-275-2273
Toll-freeApple lists this number for United States technical support. Apple notes that support numbers can be region-limited and can change.
Verified Aug 27, 2026 · Official source ↗
Over-Ear Wireless HeadphonesVerified reference
Apple AirPods Max 2
AirPods Max 2 are Apple's second-generation premium over-ear headphones, built around an H2 chip in each ear cup and aimed at listeners already invested in Apple devices. Compared with the original AirPods Max, Apple adds stronger active noise cancellation, Adaptive Audio, Conversation Awareness, Voice Isolation and USB-C lossless audio support. The headphones also support Personalized Spatial Audio and up to 20 hours of listening with ANC enabled under Apple's stated test conditions. Their strengths are tight Apple-device integration, strong noise control and wired USB-C lossless capability; the tradeoffs are the high price, a relatively heavy 386.2 g design, and feature dependencies that can require current Apple hardware, firmware and regional language support. Buyers who mainly need lightweight travel headphones or platform-neutral features should weigh those constraints carefully before paying the premium.
10Key specifications
1Verified price market
3Primary sources
VERIFIED SPECIFICATIONS
Key facts at a glance
Specifications can vary by trim, market, configuration, software revision, or model year. Lohabook keeps the source boundary visible instead of flattening those differences.
ChipApple H2 headphone chip in each ear cup
AudioApple-designed dynamic driver, custom high-dynamic-range amplifier, Adaptive EQ and Personalized Spatial Audio with dynamic head tracking
Noise controlActive Noise Cancellation, Adaptive Audio, Transparency mode and Conversation Awareness
USB-C audioLossless Audio up to 24-bit/48 kHz and ultra-low-latency audio via the included USB-C connection under Apple's stated requirements
| Specification | Verified value |
|---|---|
| Chip | Apple H2 headphone chip in each ear cup |
| Audio | Apple-designed dynamic driver, custom high-dynamic-range amplifier, Adaptive EQ and Personalized Spatial Audio with dynamic head tracking |
| Noise control | Active Noise Cancellation, Adaptive Audio, Transparency mode and Conversation Awareness |
| USB-C audio | Lossless Audio up to 24-bit/48 kHz and ultra-low-latency audio via the included USB-C connection under Apple's stated requirements |
| Microphones | Nine microphones total; eight used for ANC and three for voice pickup, with two shared |
| Weight | 386.2 g including cushions |
| Battery life | Up to 20 hours of listening on one charge with Active Noise Cancellation enabled under Apple's stated test conditions |
| Controls | Digital Crown plus listening-mode button; supports camera remote on compatible devices |
| Colors | Midnight, Starlight, Blue, Purple and Orange |
| Feature caveat | Live Translation, Siri interactions and some intelligent features depend on compatible Apple hardware, current software/firmware, supported languages and regional availability |
OFFICIAL REGIONAL PRICING
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| Country | Currency | Starting price | Configuration / basis | Source |
|---|---|---|---|---|
| United States | USD | $549 | Current Apple U.S. price for AirPods Max 2 in all listed colors; taxes and AppleCare excluded | Official store ↗ |
VERIFIED MANUFACTURER SUPPORT
Official Apple support · United States
These contacts are verified from official manufacturer sources for the United States. They are not local dealer/service-center numbers and should not be treated as globally valid.
Call 1-800-275-2273
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SOURCE & FRESHNESS
What this reference is based on
Last verified Aug 17, 2026, 7:35 AM UTC. Manufacturer data can change by market, trim, configuration, tax treatment or software revision.